February 28, 2008

Quality Assurance

We had a computer crisis this week and it just made me want to remind you all to back up your computers if it's been a while! We used to be good about doing it monthly, but this time it had been since before Christmas, so when our computer went kaput this week, I was really nervous. But after 48 minutes on the phone with a guy whose accent was very hard to understand, especially on top of my rowdy kids who just couldn't seem to behave and leave the room....let's just say we had some major conversations after that phone call and a few consequences... we got it working again!!!! I was not a happy mama during that phone call, except for the fact that the man was helping me bring my computer back to life! I kept having to remind myself that "this phone call might be monitored for quality assurance purposes..." Why was I more concerned about that than the fact that God is the one who is more concerned with the quality of my heart and the way I was treating my kids by yelling under my breath (if that's possible) and treating them not calmly to try to get them to leave the room. Sometimes looking back on a situation I can't believe I couldn't find a better solution to a problem than what I was trying. I know other things play into that like the fact that I was a little stressed with the computer, and that I had to strain to hear the wonderful computer man and understand him, and that "computer" is not my first language. In our house we are really working on having our kids obey us the first time we ask something of them, and then we can discuss it after they've followed through if they still feel the need. Let's just say it doesn't come naturally.
But I'm thrilled that our computer is back to life and we didn't lose anything, we just had to "reinstall our operating system". So go back up all your stuff, it would be sad to lose all those wonderful photos and music and everything else. :-)

3 comments:

You with us said...

Hey, Schells, definitely been there with the phone bit. I love the idea of our lives being monitored for quality assurance. Sometimes I forget that when alone we're not really alone.

I feel silly asking this, but how do you back up your computer? Do you burn it to a CD? Do you have to have a special program?

Jason said...

There are a a couple of ways to back-up your computer. One way is to copy and paste the pictures, files, etc. to a CD. This method is time consuming and you'll get tired of it. Another way is to buy a back-up hard drive. You should back-up your computer once a month or more if you have anything besides your aunt Edna's cookie recipe on there. I'd recommend a 250GB USB external hard drive; it should cost no more than $90 - may seem expensive, but not when you think about how much each of your pictures are worth.

Here's a link...

http://www.seagate.com/www/en-us/products/external/freeagent_desktop_data_movers/

Derek said...

Jason - That's classic! Nice work on the recommendations complete with a link to Seagate. You should maybe think about switching to sales...